What is involved in Organization design

Find out what the related areas are that Organization design connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Organization design thinking-frame.

How far is your company on its Organization design journey?

Take this short survey to gauge your organization’s progress toward Organization design leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Organization design related domains to cover and 266 essential critical questions to check off in that domain.

The following domains are covered:

Organization design, Systems management, Commercial law, Organizational engineering, Public economics, Financial statement, Economic statistics, Social medicine, Business process, Earned value management, Project management, Business operations, Human resources, International business, Environmental psychology, Financial risk, Legal personality, Marketing management, Advisory board, Content management, Organizational life cycle, Network management, Organizational dissent, Service management, Organization studies, Management accounting, Interdisciplinary Center for Organizational Architecture, Economic development, Marketing research, Informal organization, Formal organization, Change management, Perceived organizational support, Environmental economics, Organizational safety, Organizational effectiveness, Supply chain management, Communications management, Mixed economy, Sole proprietorship, Enterprise resource planning, Organizational patterns, Integrated management, Financial management, Operations management, Open economy, Spatial science, Financial institution, Security management, Public relations, Distributed management, Organizational communication, Consumer behaviour, Organizational design, Asset management, Labour economics, Workplace politics, Limited liability company, International finance, Organizational culture, Public finance, Benjamin’s Layered Model, Strategic management, Electronic business, Business development, Business model:

Organization design Critical Criteria:

Interpolate Organization design management and clarify ways to gain access to competitive Organization design services.

– Have you identified your Organization design key performance indicators?

– How to Secure Organization design?

Systems management Critical Criteria:

Chart Systems management tactics and revise understanding of Systems management architectures.

– How do we make it meaningful in connecting Organization design with what users do day-to-day?

– Do Organization design rules make a reasonable demand on a users capabilities?

– Are we Assessing Organization design and Risk?

Commercial law Critical Criteria:

Inquire about Commercial law strategies and budget the knowledge transfer for any interested in Commercial law.

– How can you negotiate Organization design successfully with a stubborn boss, an irate client, or a deceitful coworker?

– How is the value delivered by Organization design being measured?

– Is the scope of Organization design defined?

Organizational engineering Critical Criteria:

Define Organizational engineering planning and question.

– Do those selected for the Organization design team have a good general understanding of what Organization design is all about?

– How will you measure your Organization design effectiveness?

Public economics Critical Criteria:

Tête-à-tête about Public economics goals and secure Public economics creativity.

– How important is Organization design to the user organizations mission?

– What are all of our Organization design domains and what do they do?

Financial statement Critical Criteria:

Mix Financial statement tasks and don’t overlook the obvious.

– Will Organization design have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– In what ways are Organization design vendors and us interacting to ensure safe and effective use?

– Who is the main stakeholder, with ultimate responsibility for driving Organization design forward?

– How Are Financial Statements Used?

Economic statistics Critical Criteria:

Systematize Economic statistics adoptions and shift your focus.

– What are your key performance measures or indicators and in-process measures for the control and improvement of your Organization design processes?

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Organization design process?

– Have the types of risks that may impact Organization design been identified and analyzed?

Social medicine Critical Criteria:

Look at Social medicine projects and look at the big picture.

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Organization design processes?

– How can we incorporate support to ensure safe and effective use of Organization design into the services that we provide?

– How do senior leaders actions reflect a commitment to the organizations Organization design values?

Business process Critical Criteria:

Have a session on Business process projects and check on ways to get started with Business process.

– Have senior executives clearly identified and explained concerns regarding Customer Service issues and other change drivers, and emphasized that major improvements are imperative?

– To what extent will this product open up for subsequent add-on products, e.g. business process outsourcing services built on top of a program-as-a-service offering?

– Has business process Cybersecurity has been included in continuity of operations plans for areas such as customer data, billing, etc.?

– Are interruptions to business activities counteracted and critical business processes protected from the effects of major failures or disasters?

– When conducting a business process reengineering study, what should we look for when trying to identify business processes to change?

– What are the disruptive Organization design technologies that enable our organization to radically change our business processes?

– What finance, procurement and Human Resources business processes should be included in the scope of a erp solution?

– If we accept wire transfers what is the desired business process around supporting wire transfers?

– To satisfy customers and stakeholders, which internal business process must we excel in?

– How do clients contact client services with any questions about business processes?

– Do changes in business processes fall under the scope of change management?

– What would Eligible entity be asked to do to facilitate your normal business process?

– What business process supports the entry and validation of the data?

– How do we improve business processes and how do we deliver on that?

– What core business processes drive our industry and channel today?

– On what basis would you decide to redesign a business process?

– How will business process and behavioral change be managed?

Earned value management Critical Criteria:

Depict Earned value management tasks and integrate design thinking in Earned value management innovation.

– Why is it important to have senior management support for a Organization design project?

Project management Critical Criteria:

Merge Project management projects and balance specific methods for improving Project management results.

– From an organizational perspective, what are the trade-offs involved in shifting all project management to an agile approach, versus maintaining a mixed portfolio of agile and traditional development?

– How can a company arrange a new project if the management does not know when they will finish the current projects and when the employees will be free to take on a new project?

– Does the software Quality Assurance function have a management reporting channel separate from the software development project management?

– Originally, agile project management required collocated teams. How could a new product or service be developed in the 21st century without them?

– A heuristic, a decision support system, or new practices to improve current project management?

– How could a new product or service be developed in this century without Agile Project Management?

– Why should a client choose a project team which offers agile software development?

– How are agile principles being applied in large projects and multi-site projects?

– Do project management and Change Management look the same for every initiative?

– How will jettisoning certain processes and structure impact the business?

– Are the project teams ready to function within agile project management?

– Agile Project Management and PRINCE2 – one or the other, or both?

– What work wouldnt get done if no more funds were added?

– What type of certificate will be awarded and by whom?

– that is fine as far as it goes, but does this scale?

– Are the pms ready to execute agile projects?

– What project management certifications do you hold?

– What is Project Management?

– Needs project management?

– When does a project begin and end?

Business operations Critical Criteria:

Huddle over Business operations goals and test out new things.

– Think about the people you identified for your Organization design project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

– Is legal review performed on all intellectual property utilized in the course of your business operations?

– How to move the data in legacy systems to the cloud environment without interrupting business operations?

– How do we Lead with Organization design in Mind?

– How can we improve Organization design?

Human resources Critical Criteria:

Co-operate on Human resources tasks and define what our big hairy audacious Human resources goal is.

– A dramatic step toward becoming a learning organization is to appoint a chief training officer (CTO) or a chief learning officer (CLO). Many organizations claim to value Human Resources, but how many have a Human Resources representative involved in discussions about research and development commercialization, new product development, the strategic vision of the company, or increasing shareholder value?

– Does the information security function actively engage with other critical functions, such as it, Human Resources, legal, and the privacy officer, to develop and enforce compliance with information security and privacy policies and practices?

– If there is recognition by both parties of the potential benefits of an alliance, but adequate qualified human resources are not available at one or both firms?

– Do we perform an environmental scan of hr strategies within the hr community (what/how are others planning)?

– What are strategies that we can undertake to reduce job fatigue and reduced productivity?

– How important is it for organizations to train and develop their Human Resources?

– What are the responsibilities of the company official responsible for compliance?

– Is the crisis management team comprised of members from Human Resources?

– What are the legal risks in using Big Data/People Analytics in hiring?

– What steps are taken to promote compliance with the hr principles?

– How does the company provide notice of its information practices?

– How do you view the department and staff members as a whole?

– How can we promote retention of high performing employees?

– To achieve our vision, what customer needs must we serve?

– Ease of contacting the Human Resources staff members?

– How is the Ease of navigating the hr website?

– May an employee make an anonymous complaint?

– Does the hr plan work for our stakeholders?

– What additional approaches already exist?

– Are there recognized Organization design problems?

International business Critical Criteria:

Consolidate International business governance and don’t overlook the obvious.

– Record-keeping requirements flow from the records needed as inputs, outputs, controls and for transformation of a Organization design process. ask yourself: are the records needed as inputs to the Organization design process available?

– Are there any disadvantages to implementing Organization design? There might be some that are less obvious?

– Organizational structure for international business?

Environmental psychology Critical Criteria:

Own Environmental psychology outcomes and research ways can we become the Environmental psychology company that would put us out of business.

– Where do ideas that reach policy makers and planners as proposals for Organization design strengthening and reform actually originate?

– What knowledge, skills and characteristics mark a good Organization design project manager?

Financial risk Critical Criteria:

Investigate Financial risk failures and differentiate in coordinating Financial risk.

– Do several people in different organizational units assist with the Organization design process?

– Financial risk -can the organization afford to undertake the project?

– Which Organization design goals are the most important?

Legal personality Critical Criteria:

Explore Legal personality strategies and suggest using storytelling to create more compelling Legal personality projects.

– When a Organization design manager recognizes a problem, what options are available?

– Can Management personnel recognize the monetary benefit of Organization design?

– How can you measure Organization design in a systematic way?

Marketing management Critical Criteria:

Focus on Marketing management issues and report on developing an effective Marketing management strategy.

– Who are the people involved in developing and implementing Organization design?

– How do we manage Organization design Knowledge Management (KM)?

– What is Effective Organization design?

Advisory board Critical Criteria:

Investigate Advisory board failures and look at it backwards.

– Think of your Organization design project. what are the main functions?

– Are assumptions made in Organization design stated explicitly?

Content management Critical Criteria:

Guide Content management risks and point out Content management tensions in leadership.

– Does the organization regularly review and revise its data content management policies to assure that only those data necessary for meeting the needs described above are collected and/or maintained?

– Does the tool we use support the ability to configure user content management alerts?

– What are your most important goals for the strategic Organization design objectives?

– What is a learning management system?

– How do we define online learning?

Organizational life cycle Critical Criteria:

Add value to Organizational life cycle results and probe Organizational life cycle strategic alliances.

– What will be the consequences to the business (financial, reputation etc) if Organization design does not go ahead or fails to deliver the objectives?

– How likely is the current Organization design plan to come in on schedule or on budget?

Network management Critical Criteria:

Model after Network management adoptions and summarize a clear Network management focus.

– What are your current levels and trends in key measures or indicators of Organization design product and process performance that are important to and directly serve your customers? how do these results compare with the performance of your competitors and other organizations with similar offerings?

– Meeting the challenge: are missed Organization design opportunities costing us money?

– What about Organization design Analysis of results?

Organizational dissent Critical Criteria:

Experiment with Organizational dissent leadership and secure Organizational dissent creativity.

– How do we ensure that implementations of Organization design products are done in a way that ensures safety?

– Does the Organization design task fit the clients priorities?

Service management Critical Criteria:

Chat re Service management tactics and transcribe Service management as tomorrows backbone for success.

– Achieving service management excellence is an on-going process. Just as an organization can never have enough sales, so they can never stop paying attention to service assurance. With service management and assurance having such a critical role for CSPs, how can they both achieve optimal service assurance delivery and implement supporting processes to ensure that best practice continues to be observed?

– We are are often challenged to reduce our overheads and operational costs. Cost reduction initiatives can be difficult to manage and it is essential to target the right areas. Where can costs reasonably be reduced or margins improved without any service disruption or without affecting service levels?

– Does the cloud service provider require third-party providers in order to deliver services?

– What specific functionality is our Customer Service Management system required to provide?

– What challenges and opportunities does cloud computing present for IT service management ?

– What does each software asset cost now and throughout the upgrade or refresh cycles?

– What are the best practices in knowledge management for IT Service management ITSM?

– Are you thinking about implementing itil standardsbased tools?

– What software do I have and why do we have it?

– What is A good cloud service provider?

– does not soa solve these problems?

– Is ITIL becoming irrelevant?

– Who is responsible for what?

– What Tools Can I Deploy?

– Release Planning Why?

– What is the impact?

– Fit for purpose?

– What do I need?

Organization studies Critical Criteria:

Disseminate Organization studies leadership and figure out ways to motivate other Organization studies users.

– What are the barriers to increased Organization design production?

– What are current Organization design Paradigms?

Management accounting Critical Criteria:

Model after Management accounting engagements and look at it backwards.

– Consider your own Organization design project. what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

– How would one define Organization design leadership?

– Are there Organization design problems defined?

Interdisciplinary Center for Organizational Architecture Critical Criteria:

Demonstrate Interdisciplinary Center for Organizational Architecture quality and find out.

– At what point will vulnerability assessments be performed once Organization design is put into production (e.g., ongoing Risk Management after implementation)?

– Does Organization design analysis show the relationships among important Organization design factors?

Economic development Critical Criteria:

Drive Economic development governance and oversee implementation of Economic development.

– Do we have past Organization design Successes?

– What are our Organization design Processes?

Marketing research Critical Criteria:

Map Marketing research quality and pioneer acquisition of Marketing research systems.

– What are our needs in relation to Organization design skills, labor, equipment, and markets?

– In what way(s) did marketing research help shape CRM?

Informal organization Critical Criteria:

Substantiate Informal organization goals and question.

– Are there Organization design Models?

Formal organization Critical Criteria:

Design Formal organization issues and proactively manage Formal organization risks.

– What new services of functionality will be implemented next with Organization design ?

– What are specific Organization design Rules to follow?

Change management Critical Criteria:

Administer Change management quality and transcribe Change management as tomorrows backbone for success.

– Workforce Change Management How do you prepare your workforce for changing capability and capacity needs? How do you manage your workforce, its needs, and your needs to ensure continuity, prevent workforce reductions, and minimize the impact of workforce reductions, if they do become necessary? How do you prepare for and manage periods of workforce growth?

– Troubleshooting – are problems related to what is actually changing (the change), to the management of tasks and resources to make the change happen (project management) or to issues relating to employee engagement, buy-in and resistance (Change Management)?

– Has the team ensured that key cultural barriers (e.g., training and skills required for new jobs, entrenched culture, incompatible support structures, fear of downsizing) are addressed in its Change Management strategy?

– In terms of change focus, leaders will examine the success of past strategic initiatives and the concrete Change Management that accompanied them. is the overall strategy sound?

– What steps have executives included in the Change Management plan to identify and address customers and stakeholders concerns about the specific process to be reengineered?

– How should projects be phased to allow adequate time for Change Management and organizational acceptance of the selected technologies?

– Do you have resources, processes, and methodologies in place to provide training and organizational change management services?

– Do you have formalized processes for organizational change management within your organization?

– What sources do you use to gather information for a Organization design study?

– How effective is your organization with organizational change management?

– In what scenarios should change management systems be introduced?

– What change management practices does your organization employ?

– How pro-active is the Organizational Change Management Plan?

– What is the latest success strategy in change management?

– When is Change Management used on a project?

Perceived organizational support Critical Criteria:

Pay attention to Perceived organizational support issues and look at the big picture.

– In the case of a Organization design project, the criteria for the audit derive from implementation objectives. an audit of a Organization design project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Organization design project is implemented as planned, and is it working?

– Think about the functions involved in your Organization design project. what processes flow from these functions?

– What are the Key enablers to make this Organization design move?

Environmental economics Critical Criteria:

Infer Environmental economics projects and forecast involvement of future Environmental economics projects in development.

– What is the total cost related to deploying Organization design, including any consulting or professional services?

– Is Organization design Realistic, or are you setting yourself up for failure?

Organizational safety Critical Criteria:

Prioritize Organizational safety engagements and attract Organizational safety skills.

Organizational effectiveness Critical Criteria:

Win new insights about Organizational effectiveness management and check on ways to get started with Organizational effectiveness.

– What will drive Organization design change?

Supply chain management Critical Criteria:

Debate over Supply chain management issues and change contexts.

– How do supply chain management systems coordinate planning, production, and logistics with suppliers?

– How do we know that any Organization design analysis is complete and comprehensive?

– What makes cloud computing well suited for supply chain management applications?

– What is TESCM tax efficient supply chain management?

Communications management Critical Criteria:

Bootstrap Communications management decisions and assess what counts with Communications management that we are not counting.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Organization design services/products?

– Do the Organization design decisions we make today help people and the planet tomorrow?

– What is our formula for success in Organization design ?

Mixed economy Critical Criteria:

Revitalize Mixed economy goals and shift your focus.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Organization design models, tools and techniques are necessary?

– What tools do you use once you have decided on a Organization design strategy and more importantly how do you choose?

Sole proprietorship Critical Criteria:

Powwow over Sole proprietorship decisions and innovate what needs to be done with Sole proprietorship.

– Can we add value to the current Organization design decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)?

Enterprise resource planning Critical Criteria:

Participate in Enterprise resource planning engagements and pioneer acquisition of Enterprise resource planning systems.

– Which customers cant participate in our Organization design domain because they lack skills, wealth, or convenient access to existing solutions?

– What potential environmental factors impact the Organization design effort?

– What are the record-keeping requirements of Organization design activities?

Organizational patterns Critical Criteria:

Interpolate Organizational patterns risks and find out what it really means.

Integrated management Critical Criteria:

Sort Integrated management outcomes and prioritize challenges of Integrated management.

– What tools and technologies are needed for a custom Organization design project?

Financial management Critical Criteria:

Reconstruct Financial management planning and balance specific methods for improving Financial management results.

Operations management Critical Criteria:

Steer Operations management tasks and point out Operations management tensions in leadership.

– What are the most important capabilities we consider when evaluating asset and Service Management providers?

– Do we have a high level of process automation connecting our asset and Service Management?

– Do you have a single view into it Service Management?

– Is our company developing its Human Resources?

Open economy Critical Criteria:

Scan Open economy governance and probe using an integrated framework to make sure Open economy is getting what it needs.

– What role does communication play in the success or failure of a Organization design project?

– Can we do Organization design without complex (expensive) analysis?

Spatial science Critical Criteria:

Coach on Spatial science decisions and mentor Spatial science customer orientation.

– Who will provide the final approval of Organization design deliverables?

Financial institution Critical Criteria:

Air ideas re Financial institution strategies and prioritize challenges of Financial institution.

– what is the best design framework for Organization design organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– Data segregation: will the financial institutions data share resources with data from other cloud clients?

– Has or will any financial institution extend you a line of credit?

– Why are financial institutions interested in DLTs?

Security management Critical Criteria:

Inquire about Security management decisions and pioneer acquisition of Security management systems.

– Has the organization established an Identity and Access Management program that is consistent with requirements, policy, and applicable guidelines and which identifies users and network devices?

– If our security management product supports access control based on defined rules, what is the granularity of the rules supported: access control per user, group, or role?

– Has the organization established an enterprise-wide business continuity/disaster recovery program that is consistent with requirements, policy, and applicable guidelines?

– Does the service agreement have metrics for measuring performance and effectiveness of security management?

– Is there a business continuity/disaster recovery plan in place?

– So, how does security management manifest in cloud services?

– Are damage assessment and disaster recovery plans in place?

– Is Supporting Organization design documentation required?

Public relations Critical Criteria:

Disseminate Public relations goals and develop and take control of the Public relations initiative.

– If the single biggest influence in shaping consumers attitudes is community organizations, what are they and how can public relations help?

– What are your public relations problems and opportunities based on the product/program and consumer lifecycles?

– What are the problems, opportunities and anticipated issues that public relations can address?

– Are we making progress? and are we making progress as Organization design leaders?

– What do public relations professionals need to do to become excellent leaders?

Distributed management Critical Criteria:

Match Distributed management projects and modify and define the unique characteristics of interactive Distributed management projects.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Organization design in a volatile global economy?

– How much does Organization design help?

Organizational communication Critical Criteria:

Categorize Organizational communication planning and get the big picture.

– How does the organization define, manage, and improve its Organization design processes?

Consumer behaviour Critical Criteria:

Incorporate Consumer behaviour issues and differentiate in coordinating Consumer behaviour.

– Who will be responsible for making the decisions to include or exclude requested changes once Organization design is underway?

– Have all basic functions of Organization design been defined?

Organizational design Critical Criteria:

Consolidate Organizational design results and get answers.

– Does Organization design appropriately measure and monitor risk?

Asset management Critical Criteria:

Coach on Asset management leadership and question.

– Deciding what level of hardware in the system is a decision process such as: is the cost or risk of loss with a usb cable, a tablet or a mouse sufficient to require tracking? Have we decided on the detail level?

– What are our key differences between ITAM IT asset management and ITSM IT service management?

– What are the key differences between ITAM IT asset management and ITSM IT service management?

– Are you managing the business side of asset management to maximize the assets you own?

– What processes do we have in place to determine our risk exposure?

– Can you identify all your it hardware and software locations?

– If someone installs software, how do we keep track of it?

– What happens with your retired or disposed of assets?

– How do we determine who is entitled to what software?

– What assets benefit from the discipline of itam?

– Are we prepared to respond to a software audit?

– What would it cost to replace our technology?

– What are significant events about it?

– What is the condition of the asset?

– Why investigate other systems?

– Why do it asset management?

– What is the configuration?

– Who can initiate changes?

– How do we manage changes?

– What is an it asset?

Labour economics Critical Criteria:

Recall Labour economics issues and find out.

Workplace politics Critical Criteria:

Adapt Workplace politics adoptions and visualize why should people listen to you regarding Workplace politics.

– Who will be responsible for deciding whether Organization design goes ahead or not after the initial investigations?

– What business benefits will Organization design goals deliver if achieved?

Limited liability company Critical Criteria:

Think about Limited liability company quality and forecast involvement of future Limited liability company projects in development.

– What vendors make products that address the Organization design needs?

– How to deal with Organization design Changes?

International finance Critical Criteria:

Infer International finance decisions and explore and align the progress in International finance.

Organizational culture Critical Criteria:

Collaborate on Organizational culture issues and work towards be a leading Organizational culture expert.

– What do we need to know, and how do we get the information required to answer this question, especially with regard to our organizational culture, technological roadmap, and where both organizations are moving in the long term?

– How is the way you as the leader think and process information affecting your organizational culture?

– Will the organizational culture support new values of the agile team?

– Does our organization need more Organization design education?

Public finance Critical Criteria:

Scrutinze Public finance goals and catalog Public finance activities.

– What other jobs or tasks affect the performance of the steps in the Organization design process?

Benjamin’s Layered Model Critical Criteria:

Study Benjamin’s Layered Model strategies and observe effective Benjamin’s Layered Model.

Strategic management Critical Criteria:

Scan Strategic management visions and perfect Strategic management conflict management.

– Which individuals, teams or departments will be involved in Organization design?

Electronic business Critical Criteria:

Derive from Electronic business tasks and integrate design thinking in Electronic business innovation.

– Is maximizing Organization design protection the same as minimizing Organization design loss?

Business development Critical Criteria:

Rank Business development decisions and learn.

Business model Critical Criteria:

Drive Business model visions and create Business model explanations for all managers.

– How can we create a secure environment to protect our data, especially when new business models like cloud computing and mobility leave us with little control over it?

– How can we take rapid and informed action given the dramatic changes the IoT will make to our traditional business models?

– What applications will first become mainstream and under which business model will they operate?

– To what extent does management recognize Organization design as a tool to increase the results?

– How well does the product fit our current and planned business model(s)?

– What potential megatrends could make our business model obsolete?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Organization design Self Assessment:

https://store.theartofservice.com/Organization-design-The-Ultimate-Step-By-Step-Guide/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Organization design External links:

Journal of Organization Design | Home
https://jorgdesign.springeropen.com

ON THE MARK (OTM) – Organization Design
https://on-the-mark.com

Systems management External links:

Geographic Information Systems Management Office – …
http://gisgate.co.clark.nv.us/gismo/gismo.htm

KACE Endpoint Systems Management Appliances
https://www.quest.com/kace

Commercial law External links:

Commercial law (Book, 2016) [WorldCat.org]
http://www.worldcat.org/title/commercial-law/oclc/947092379

[PDF]Title XXIV – Commercial Law
https://indianlaw.mt.gov/Portals/127/fortpeck/codes/titleXXIV.pdf

Commercial Law legal definition of Commercial Law
https://legal-dictionary.thefreedictionary.com/Commercial+Law

Organizational engineering External links:

Organizational Engineering – Home | Facebook
https://www.facebook.com/OrganizationalEngineering

Team Analysis – Organizational Engineering and …
http://www.iopt.com/team-analysis.php

[PDF]Organizational Engineering using Sociometric Badges
https://www.media.mit.edu/~bwaber/Waber-NetSci-07.pdf

Public economics External links:

Public Economics | Coursera
https://www.coursera.org/learn/public-economics

The Fed – Public Economics – United States dollar
https://www.federalreserve.gov/econres/public-economics-f.htm

Journal of Public Economics – ScienceDirect.com
https://www.sciencedirect.com/science/journal/00472727

Financial statement External links:

Accounting Reports & Financial Statement Templates
https://quickbooks.intuit.com/accounting-reports

Free Financial Statement (Personal) – LawDepot
https://www.lawdepot.com/contracts/financial-statement/?loc=US

Financial Statement: Charles Schwab
https://www.schwab.com/public/schwab/nn/financials.html

Economic statistics External links:

Economic Statistics Part 2 Flashcards | Quizlet
https://quizlet.com/90009511

Economic Statistics for New Mexico – gonm.biz
https://gonm.biz/site-selection/economic-statistics

Social medicine External links:

Residency Program in Social Medicine | Southampton Hospital
https://southampton.stonybrookmedicine.edu/rpsom

Business process External links:

Infosys BPM – Business Process Management | BPM Solutions
https://www.infosysbpm.com

HEFLO BPM | Business Process Management
https://www.heflo.com

Microsoft Dynamics 365 – Modernizing Business Process …
https://cloudblogs.microsoft.com/dynamics365

Earned value management External links:

Earned Value Management | Learning Tree International
https://www.learningtree.com/courses/4623

ANSI EIA 748 Earned Value Management – AcqNotes
http://acqnotes.com/acqnote/tasks/ansi-eia-748-earned-value-management

Project management External links:

CCRS | Project Management Institute
https://ccrs.pmi.org

Project Management Institute – Official Site
https://www.pmi.org

Business operations External links:

How much does a business operations manager make?
https://money.usnews.com/careers/best-jobs/business-operations-manager

Business Operations Manager Jobs, Employment | …
https://www.indeed.com/q-Business-Operations-Manager-jobs.html

U.S. Forest Service – Business Operations
https://www.fs.fed.us/business/incident/vipr.php

Human resources External links:

Title Human Resources HR Jobs, Employment | Indeed.com
https://www.indeed.com/q-Title-Human-Resources-HR-jobs.html

Human Resources Job Titles – The Balance
https://www.thebalance.com/human-resources-job-titles-1917595

Human Resources Job Titles | Enlighten Jobs
http://www.enlightenjobs.com/human-resources-job-titles.php

International business External links:

2018 INTERNATIONAL BUSINESS FESTIVAL
https://www.internationalbusinessfestival.com

International business
http://International business consists of trades and transactions at a global level. These include the trade of goods, services, technology, capital and/or knowledge. It involves cross-border transactions of goods and services between two or more countries. Transactions of economic resources include capital, skills, and people for the purpose of the international production of physical goods and services such as finance, banking, insurance, and construction. International business is also known as globalization. Globalization refers to the international trade between countries, which in turn refers to the tendency of international trade, investments, information technology and outsourced manufacturing to weave the economies of diverse countries together. To conduct business overseas, multinational companies need to separate national markets into one global marketplace. In essence there are two macro factors that underline the trend of greater globalization. The first macro-factor consists of eliminating barriers to make cross-border trade easier, such as the free flow of goods and services, and capital. The second macro-factor is technological change, particularly developments in communication, information processing, …

Environmental psychology External links:

[PDF]Environmental Psychology – Cambridge Scholars
http://www.cambridgescholars.com/download/sample/58677

Environmental psychology (Book, 1984) [WorldCat.org]
http://www.worldcat.org/title/environmental-psychology/oclc/9830434

Environmental psychology | ISBNdb
https://isbndb.com/book/015501496X

Financial risk External links:

Graduate Programs in Financial Risk Management | …
https://risk.business.uconn.edu

Financial Risk and Its Types – Simplilearn.com
https://www.simplilearn.com/financial-risk-and-types-rar131-article

Differences Between Business Risk & Financial Risk | Chron.…
http://smallbusiness.chron.com/differences-between-business-risk-financial-risk-100.html

Legal personality External links:

Legal personality, (Book, 1924) [WorldCat.org]
http://www.worldcat.org/title/legal-personality/oclc/12678780

“EU Legal Personality in Foreign Policy?” by Rafael Leal-Arcas
http://law.bepress.com/expresso/eps/1754

Legal personality of trade unions (Book, 1933) [WorldCat.org]
http://www.worldcat.org/title/legal-personality-of-trade-unions/oclc/30312955

Marketing management External links:

MC Marketing Management – Real-World Marketing for …
https://mcmarketingmanagement.com

Marketing Management 2 Flashcards | Quizlet
https://quizlet.com/226132822/marketing-management-2-flash-cards

Advisory board External links:

Advisory Board – Official Site
https://www.advisory.com

Advisory Board and Public Meetings – CDC
https://www.cdc.gov/niosh/ocas/pubmtgs.html

The Advisory Board Company – Official Site
https://www.advisoryboardcompany.com

Content management External links:

HR Pilot – ePlace Solutions Content Management System
https://www.hrpilot.com

What is content management (CM)? – Definition from WhatIs.…
http://searchcontentmanagement.techtarget.com/definition/content-management

Craft CMS | Focused content management for web …
https://craftcms.com

Organizational life cycle External links:

Organizational Life Cycle Flashcards | Quizlet
https://quizlet.com/21614948/organizational-life-cycle-flash-cards

The Five Phases of the Organizational Life Cycle – Legacee
https://www.legacee.com/potpourri/the-organizational-life-cycle

Organizational Life Cycle Stages | NH Center for Nonprofits
https://www.nhnonprofits.org/content/organizational-life-cycle-stages

Network management External links:

HOW TO: Configure the Simple Network Management …
https://support.microsoft.com/en-us/help/324263

APC UPS Network Management Card (NMC) Compatibility …
http://www.apc.com/us/en/faqs/FA237786

UNMS – Ubiquiti Network Management System
https://unms.com

Service management External links:

ServiceAide Cloud Service Management
https://csm3.serviceaide.com

Client Access – Service Management Group
https://reporting.smg.com

Cerner – Service Management
https://remedyext.cerner.com

Organization studies External links:

Culture: The Missing Concept in Organization Studies. – ERIC
https://eric.ed.gov/?id=EJ527564

Management accounting External links:

Management Accounting 16 A Flashcards | Quizlet
https://quizlet.com/85273467/management-accounting-16-a-flash-cards

Management accounting (Book, 2004) [WorldCat.org]
http://www.worldcat.org/title/management-accounting/oclc/52381125

Management accounting – AICPA
https://competency.aicpa.org/competencies/30-management-accounting

Economic development External links:

Nebraska Department of Economic Development
https://opportunity.nebraska.gov

MCEDC – Montgomery County Economic Development …
https://thinkmoco.com

LED | Louisiana Economic Development
https://www.opportunitylouisiana.com

Marketing research External links:

Participate in Paid Studies – AOC Marketing Research
https://aocresearch.com/participate-in-paid-studies

Digital Marketing Research and Insights | Gartner
https://www.gartner.com/marketing

Baltimore Research | Marketing Research
https://www.baltimoreresearch.com

Informal organization External links:

Informal organization | Britannica.com
https://www.britannica.com/topic/informal-organization

Formal organization External links:

Formal Organization | Kappa Kappa Kappa, Inc.
https://www.trikappa.org/announcement/formal-organization

Formal organization | Britannica.com
https://www.britannica.com/topic/formal-organization

Change management External links:

[PDF]Change Management Best Practices Guide
https://www.usaid.gov/sites/default/files/documents/1868/597saj.pdf

Change management – HBR
https://hbr.org/topic/change-management

Strategy Execution and Change Management Consultants – …
https://www.kotterinc.com

Perceived organizational support External links:

[PDF]An Examination of Perceived Organizational Support as …
http://journals.sagepub.com/doi/pdf/10.1016/j.jm.2003.01.001

Perceived Organizational Support – Dr. Eisenberger
http://classweb.uh.edu/eisenberger/perceived-organizational-support

Environmental economics External links:

Environmental Economics – NERA
http://www.nera.com/practice-areas/environmental-economics.html

Environmental Economics – Oxford Research Encyclopedia …
http://environmentalscience.oxfordre.com/browse?t0=ORE_ESC:REFESC089

Environmental Economics – Investopedia
http://investopedia.com/terms/e/environmental-economics.asp

Organizational safety External links:

Organizational Safety Culture | ISHM
https://ishm.org/organizational-safety-culture

Organizational effectiveness External links:

Division of Human Resources & Organizational Effectiveness
https://employees.tamu.edu

Supply chain management External links:

Navegate – Global Supply Chain Management Software
https://corporate.navegate.com

Biagi Bros – SUPPLY CHAIN MANAGEMENT
https://www.biagibros.com

Communications management External links:

What Is Communications Management? (with pictures)
http://www.wisegeek.com/what-is-communications-management.htm

Download our FREE Communications Management Plan Template. A good project Communications Management Plan ensures that you …
http://4.4/5(107)

DATA Communications Management – Home | Facebook
https://www.facebook.com/datacommunicationsmanagement

Mixed economy External links:

The Mixed Economy Essays – ManyEssays.com
https://manyessays.com/essay/the-mixed-economy

[PPT]Mixed Economy – Finance in the Classroom
http://financeintheclassroom.org/passport/downloads/Mixed_Economy.ppt

Australia, a mixed economy (Book, 1979) [WorldCat.org]
http://www.worldcat.org/title/australia-a-mixed-economy/oclc/5184014

Sole proprietorship External links:

Sole Proprietorship legal definition of Sole Proprietorship
http://legal-dictionary.thefreedictionary.com/Sole+Proprietorship

Sole Proprietorship | California Franchise Tax Board
https://www.ftb.ca.gov/businesses/Structures/Sole-Proprietorship.shtml

A sole proprietorship is an unincorporated business that is owned by an individual.
http://Reference: www.irs.gov/Businesses/Small-Businesses-&-Self-Employed/Sol…

Enterprise resource planning External links:

Enterprise Resource Planning
http://www.enterpriseresourceplanning.com/index.html

What is ERP (Enterprise resource planning)? – NetSuite.com
http://www.netsuite.com/portal/resource/articles/erp/what-is-erp.shtml

Enterprise Resource Planning System | Hill International
https://visionapp.hillintl.com

Organizational patterns External links:

Text Structure and Organizational Patterns Worksheets
https://www.englishworksheetsland.com/grade5/5structure.html

Quiz #4: Organizational Patterns – Instructure
https://bucks.instructure.com/courses/1073250/assignments/7694076

Integrated management External links:

Peer Review Integrated Management Application (PRIMA)
https://www.aicpa.org/interestareas/peerreview/prima.html

Integrated Management System – PKC Advisory
https://ims.pkcadvisory.com/UserLogin/Login.aspx

Integrated Management Resources Group, Inc.
https://www.imrg2000.com

Financial management External links:

31 U.S. Code Subtitle III – FINANCIAL MANAGEMENT | US …
https://www.law.cornell.edu/uscode/text/31/subtitle-III

Operations management External links:

Workforce & Operations Management Software | VAIRKKO
https://www.vairkko.com

PagerDuty | Digital Operations Management Platform
https://www.pagerduty.com

Open economy External links:

[PDF]Mundell-Fleming Model of a Small Open Economy
https://www.laguardia.edu/economics/pdf/mundell_fleming_part5[1].pdf

Open Economy Macroeconomics – Princeton University Press
https://press.princeton.edu/titles/11032.html

Open Economy Flashcards | Quizlet
https://quizlet.com/41494536/open-economy-flash-cards

Spatial science External links:

Spatial Science – Forestry Home
http://forestry.sfasu.edu/index.php/spatial-science

Spatial Science – onthecloud.solutions
http://onthecloud.solutions/spatial/science/spatial_science.pdf

Spatial Science – Forestry Home
http://forestry.sfasu.edu/index.php/spatial-science

Financial institution External links:

FINANCIAL INSTITUTIONS – DOT Dictionary of …
http://www.occupationalinfo.org/indset2_2798.html

Financial Institutions – TN.gov
https://www.tn.gov/tdfi

Security management External links:

Personnel Security Management Office for Industry (PSMO-I)
https://www.dss.mil/psmo-i/index.html

Security Management System
https://www.omh.ny.gov/omhweb/sms

Security Management Resources
https://www.smrgroup.com

Public relations External links:

Public Relations Society of America – PRSA Jobcenter
https://jobs.prsa.org

VocusPR – Cision Public Relations
https://us.vocuspr.com

Microsoft Public Relations Contacts | Stories
https://news.microsoft.com/microsoft-public-relations-contacts

Distributed management External links:

Top Down, Consensus & Distributed Management | …
https://wavelength.asana.com/organizational-structures

Distributed Management Objects – msdn.microsoft.com
https://msdn.microsoft.com/en-us/library/ms143546(v=sql.105).aspx

Organizational communication External links:

Business and Organizational Communication Degree Major
https://www.communications-major.com/business-communications

Steven Gaffney – Organizational Communication Expert
https://www.stevengaffney.com

What is Organizational Communication? – Academia.edu
http://www.academia.edu/2987170/What_is_Organizational_Communication

Consumer behaviour External links:

CSR and Consumer Behaviour | QuestionPro Survey
https://csr-mr.questionpro.com

Diploma in Consumer Behaviour and Research – 6,089 …
https://www.facebook.com/rp.dcbr

Organizational design External links:

Organizational Design in an organization is much the same as for buildings, clothing and vehicles — it’s a plan. When a company’s leaders develop plans for how their company should function or would perform better, they undertake the business of organizational design. Good design takes inventory of all the tasks, functions and goals of a business, and then develops groupings and orderings of job positions, departments and individuals to best and most efficiently achieve those ends.
http://Reference: smallbusiness.chron.com/difference-between-organizational-str…

Six Key Elements in Organizational Design – eMayTrix
http://www.emaytrix.com/mgmt307/section2.php

Asset management External links:

BMO Global Asset Management | Home
https://www.bmo.com/gam

AQR – Alternative Investments | Asset Management | AQR
https://www.aqr.com

Home | Global | Investec Asset Management
https://www.investecassetmanagement.com

Labour economics External links:

Chapter 9 | Prices | Labour Economics
https://www.scribd.com/doc/160566051/Chapter-9

Workplace politics External links:

Workplace Politics Tutorial – tutorialspoint.com
https://www.tutorialspoint.com/workplace_politics/index.htm

The Introvert’s Guide to Workplace Politics | Career Contessa
http://www.careercontessa.com/advice/workplace-introverts

Limited liability company External links:

Limited Liability Company Publications/Forms
http://www.cyberdriveillinois.com/publications/business_services/llc.html

Limited Liability Company – LLC – Investopedia
http://investopedia.com/terms/l/llc.asp

[PDF]Limited Liability Company (LLC) Cancellation …
http://bpd.cdn.sos.ca.gov/llc/forms/llc-3–4-7.pdf

International finance External links:

The Fed – International Finance Discussion Papers (IFDP)
https://www.federalreserve.gov/econres/ifdp/index.htm

International Finance – investopedia.com
https://www.investopedia.com/terms/i/international-finance.asp

Financial Modeling Program – International Finance Institute
http://www.financeinstitute.com/about-us

Organizational culture External links:

6 Organizational Culture Examples Worth Following
https://blog.enplug.com/6-organizational-culture-examples

4 Types of Organizational Culture – ArtsFwdArtsFwd
https://www.artsfwd.org/4-types-org-culture

Organizational culture is the behavior of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values, visions, norms, working language, systems, symbols, beliefs and habits.
http://Reference: www.definitions.net/definition/organizational%20culture

Public finance External links:

Public Finance Authority
https://www.pfauthority.org

Neighborly | Modern Public Finance
https://neighborly.com

WPF – Women in Public Finance
https://www.wpfc.com

Strategic management External links:

13 PhDs in Strategic Management – PhDportal.com
https://www.phdportal.com/disciplines/246/strategic-management.html

Strategic Management – AbeBooks
https://www.abebooks.com/book-search/title/strategic-management

Strategic management (eBook, 2015) [WorldCat.org]
http://www.worldcat.org/title/strategic-management/oclc/933292050

Electronic business External links:

Electronic business. (Journal, magazine, 1997) …
http://www.worldcat.org/title/electronic-business/oclc/37908473

LED Signs, Indoor, Outdoor, and Electronic Business Signs
http://www.signsplussigns.com/led-business-signs

[PDF]Electronic Business Transactions – Mass.Gov
http://www.mass.gov/dor/docs/dor/options/pdfs/debithdbk.pdf

Business development External links:

The Difference Between Sales and Business Development
http://andrewdumont.me/the-difference-between-sales-and-business-development

Title Business Development Jobs, Employment | Indeed.com
https://www.indeed.com/q-Title-Business-Development-jobs.html

What is a good business development title? – Quora
https://www.quora.com/What-is-a-good-business-development-title

Business model External links:

Business Model Templates for PowerPoint – SlideModel.com
https://slidemodel.com/templates/tag/business-model

Business Model and Entities – WellMed Medical Group
https://www.wellmedhealthcare.com/about-us/business-model-and-entities

Business Model – Investopedia
http://investopedia.com/terms/b/businessmodel.asp