Free Assessment: 196 Business Continuity Management Team Things You Should Know

What is involved in Business Continuity Management Team

Find out what the related areas are that Business Continuity Management Team connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Business Continuity Management Team thinking-frame.

How far is your company on its Business Continuity Management Team journey?

Take this short survey to gauge your organization’s progress toward Business Continuity Management Team leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Business Continuity Management Team related domains to cover and 196 essential critical questions to check off in that domain.

The following domains are covered:

Business Continuity Management Team, Business continuity, Business continuity planning, Change management, Contingency management, Data center automation, Data recovery, Digital continuity, Disaster recovery, Disaster recovery plan, Firmware, High Availability, ISO 22301, Information Technology, Information security, Managed System, Microcode, Quality management, Resilience, Risk management, Service level agreement, Subnetwork, Volume Group, Workload Management:

Business Continuity Management Team Critical Criteria:

Tête-à-tête about Business Continuity Management Team goals and clarify ways to gain access to competitive Business Continuity Management Team services.

– Among the Business Continuity Management Team product and service cost to be estimated, which is considered hardest to estimate?

– How do we know that any Business Continuity Management Team analysis is complete and comprehensive?

– Can we do Business Continuity Management Team without complex (expensive) analysis?

Business continuity Critical Criteria:

Design Business continuity tactics and maintain Business continuity for success.

– We should have adequate and well-tested disaster recovery and business resumption plans for all major systems and have remote facilities to limit the effect of disruptive events. Do we comply?

– Has the organization established an enterprise-wide business continuity/disaster recovery program that is consistent with requirements, policy, and applicable guidelines?

– For your Business Continuity Management Team project, identify and describe the business environment. is there more than one layer to the business environment?

– Do you have a written business continuity/disaster recovery plan that includes procedures to be followed in the event of a disruptive computer incident?

– Does our business continuity and/or disaster recovery plan (bcp/drp) address the timely recovery of its it functions in the event of a disaster?

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– What are the success criteria that will indicate that Business Continuity Management Team objectives have been met and the benefits delivered?

– Which data center management activity involves eliminating single points of failure to ensure business continuity?

– How will management prepare employees for a disaster, reduce the overall risks, and shorten the recovery window?

– What is the role of digital document management in business continuity planning management?

– How does our business continuity plan differ from a disaster recovery plan?

– Is the crisis management team comprised of members from Human Resources?

– Has business continuity thinking and planning become too formulaic?

– What is business continuity planning and why is it important?

– Has business continuity been considered for this eventuality?

– Do you have any DR/business continuity plans in place?

– What do we really want from Service Management?

– Do you have a tested IT disaster recovery plan?

Business continuity planning Critical Criteria:

Huddle over Business continuity planning governance and check on ways to get started with Business continuity planning.

– How can we incorporate support to ensure safe and effective use of Business Continuity Management Team into the services that we provide?

– Does Business Continuity Management Team analysis show the relationships among important Business Continuity Management Team factors?

– How does the organization define, manage, and improve its Business Continuity Management Team processes?

Change management Critical Criteria:

Powwow over Change management visions and ask questions.

– The objective of Change Management is to ensure that standard methods and procedures are used, such that changes can be dealt with quickly, with the lowest possible impact on service quality. all changes should be traceable, in other words, one can answer the question, what changed? Do we do this?

– Troubleshooting – are problems related to what is actually changing (the change), to the management of tasks and resources to make the change happen (project management) or to issues relating to employee engagement, buy-in and resistance (Change Management)?

– Business Change and Training Manager responsibilities include Planning, coordinating and implementing an Organizational Change Management Plan?

– Do you have resources, processes, and methodologies in place to provide training and organizational change management services?

– Risk factors: what are the characteristics of Business Continuity Management Team that make it risky?

– Do you have formalized processes for organizational change management within your organization?

– What are some concrete ways to help executives understand the value of change management?

– What are the most important benefits of effective organizational change management?

– Does the service providers Change Management process match the customers needs?

– Do changes in business processes fall under the scope of Change Management?

– What has been your most Challenging change management experience?

– What is the latest success strategy in change management?

– When and how is Change Management used on a project?

– Who are the leaders in a Change Management process?

– When is Change Management used on a project?

– What is workplace Change Management?

– What is Change Management?

Contingency management Critical Criteria:

Model after Contingency management leadership and gather practices for scaling Contingency management.

– Does Business Continuity Management Team create potential expectations in other areas that need to be recognized and considered?

– Which individuals, teams or departments will be involved in Business Continuity Management Team?

– Are accountability and ownership for Business Continuity Management Team clearly defined?

Data center automation Critical Criteria:

Have a round table over Data center automation governance and tour deciding if Data center automation progress is made.

– Will Business Continuity Management Team have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– Have you identified your Business Continuity Management Team key performance indicators?

Data recovery Critical Criteria:

Talk about Data recovery adoptions and clarify ways to gain access to competitive Data recovery services.

– In what ways are Business Continuity Management Team vendors and us interacting to ensure safe and effective use?

– What other jobs or tasks affect the performance of the steps in the Business Continuity Management Team process?

– Which Business Continuity Management Team goals are the most important?

– What is the most competent data recovery service in the us?

Digital continuity Critical Criteria:

Tête-à-tête about Digital continuity outcomes and improve Digital continuity service perception.

– Think about the kind of project structure that would be appropriate for your Business Continuity Management Team project. should it be formal and complex, or can it be less formal and relatively simple?

– Why is it important to have senior management support for a Business Continuity Management Team project?

Disaster recovery Critical Criteria:

Contribute to Disaster recovery strategies and look for lots of ideas.

– Disaster recovery planning, also called contingency planning, is the process of preparing your organizations assets and operations in case of a disaster. but what do we define as a disaster?

– How do you intend to fund the reopening: from existing business sources, your own resources, other investors, banks, lenders, or a mix?

– Can the customer work with you to conduct separate disaster recovery tests in order to test/validate readiness?

– What are our disaster recovery goal prioritazations? Do we want to get the system up as quickly as possible?

– Incorporated lessons from running your business prior to the disaster into your recovery plan?

– Do we plan a Disaster recovery plan test and a full interruption disaster recovery plan test?

– What changes need to be made to the website to reflect the reopening plan?

– Do you have a current balance sheet dated right before the disaster?

– How often do you fully test your disaster recovery capabilities?

– Is there a business continuity/disaster recovery plan in place?

– Does the building need to be secured against theft vandalism?

– What do regulations of funding sources allow/encourage?

– Do you need any special (e.g., flood) insurance now?

– Are your needs being met by the current location?

– How do we assess how much damage has occurred?

– What does our Disaster Recovery Plan look like?

Disaster recovery plan Critical Criteria:

Focus on Disaster recovery plan failures and stake your claim.

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any database disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to your business if the data is lost?

– The goal of a disaster recovery plan is to minimize the costs resulting from losses of, or damages to, the resources or capabilities of your IT facilities. The success of any disaster recovery plan depends a great deal on being able to determine the risks associated with data loss. What is the impact to our business if the data is lost?

– Has your organization ever had to invoke its disaster recovery plan which included the CRM solution and if so was the recovery time objective met and how long did it take to return to your primary solution?

– Have policies and procedures been established to ensure the continuity of data services in an event of a data breach, loss, or other disaster (this includes a disaster recovery plan)?

– Has specific responsibility been assigned for the execution of business continuity and disaster recovery plans (either within or outside of the information security function)?

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Business Continuity Management Team process?

– What are the requirements for continuity of mail services, such as those specified in continuity of operations plans and disaster recovery plans?

– Do we Assess the severity of damages and do we know when damages are enough to warrant activation of all or part of the disaster recovery plan?

– What actions start the master disaster recovery plan (drp), business recovery plan (brp), and emergency recovery plan (erp)?

– How do we determine if damages are enough to warrant activation of all or part of the disaster recovery plan?

– Is the Business Continuity Management Team organization completing tasks effectively and efficiently?

– Are we making progress? and are we making progress as Business Continuity Management Team leaders?

– Do Payroll, financials, etc disaster recovery plans (drp) correlate with the overall erp?

– Has the disaster recovery plan (dr) been created or updated?

– What does a disaster recovery plan look like?

Firmware Critical Criteria:

Cut a stake in Firmware issues and intervene in Firmware processes and leadership.

– IoT-based offerings are no longer one-off product hardware sales. Instead, manufacturers will embark on new relationships with customers that last for the entire lifecycle of the hardware product. Through over-the-air (OTA) communications, firmware updates and feature enhancements can be delivered to IoT products for as long as they are installed. Given this shift, how should we price our IoT offerings?

– Has anyone made unauthorized changes or additions to your systems hardware, firmware, or software characteristics without your IT departments knowledge, instruction, or consent?

– Does the company have equipment dependent on remote upgrades to firmware or software, or have plans to implement such systems?

– How do we go about Securing Business Continuity Management Team?

High Availability Critical Criteria:

Investigate High Availability projects and correct better engagement with High Availability results.

– What are some of our practices for having application consistent snapshots across multiple persistent storage systems for disaster recovery and or high availability purposes?

– What are the top 3 things at the forefront of our Business Continuity Management Team agendas for the next 3 years?

– How do we measure improved Business Continuity Management Team service perception, and satisfaction?

– Should the deployment occur in high availability mode or should we configure in bypass mode?

– Do you monitor the effectiveness of your Business Continuity Management Team activities?

– How can sdn be applied in the context of disaster recovery and high availability?

– Are our applications designed for high availability and disaster recovery?

– Is the application designed for high availability and disaster recovery?

ISO 22301 Critical Criteria:

Pilot ISO 22301 tactics and look at the big picture.

– Are there any easy-to-implement alternatives to Business Continuity Management Team? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

– How will we insure seamless interoperability of Business Continuity Management Team moving forward?

Information Technology Critical Criteria:

Sort Information Technology governance and get the big picture.

– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?

– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?

– When a Business Continuity Management Team manager recognizes a problem, what options are available?

– How does new information technology come to be applied and diffused among firms?

– The difference between data/information and information technology (it)?

– How is the value delivered by Business Continuity Management Team being measured?

– Who sets the Business Continuity Management Team standards?

– When do you ask for help from Information Technology (IT)?

Information security Critical Criteria:

Systematize Information security outcomes and find answers.

– Has the organization established an Identity and Access Management program that is consistent with requirements, policy, and applicable guidelines and which identifies users and network devices?

– Are Human Resources subject to screening, and do they have terms and conditions of employment defining their information security responsibilities?

– Are information security events and weaknesses associated with information systems communicated in a manner to allow timely corrective action to be taken?

– What is the total cost related to deploying Business Continuity Management Team, including any consulting or professional services?

– Is the documented Information Security Mgmt System (ISMS) established, implemented, operated, monitored, reviewed, maintained and improved?

– Do suitable policies for the information security exist for all critical assets of the value added chain (degree of completeness)?

– Are information security roles and responsibilities coordinated and aligned with internal roles and external partners?

– Are we requesting exemption from or modification to established information security policies or standards?

– Have the roles and responsibilities for information security been clearly defined within the company?

– Have standards for information security across all entities been established or codified into regulations?

– Are information security policies reviewed at least once a year and updated as needed?

– What is true about the trusted computing base in information security?

– Is an organizational information security policy established?

– Does your company have an information security officer?

– Conform to the identified information security requirements?

Managed System Critical Criteria:

Scan Managed System planning and adjust implementation of Managed System.

– What are the key elements of your Business Continuity Management Team performance improvement system, including your evaluation, organizational learning, and innovation processes?

– How do we Improve Business Continuity Management Team service perception, and satisfaction?

– How can you measure Business Continuity Management Team in a systematic way?

Microcode Critical Criteria:

Shape Microcode visions and get answers.

– Is Business Continuity Management Team Realistic, or are you setting yourself up for failure?

– What are the record-keeping requirements of Business Continuity Management Team activities?

– How do we go about Comparing Business Continuity Management Team approaches/solutions?

Quality management Critical Criteria:

Brainstorm over Quality management failures and proactively manage Quality management risks.

– Is maximizing Business Continuity Management Team protection the same as minimizing Business Continuity Management Team loss?

– What is the future of Data Quality management?

– Quality management -are clients satisfied?

Resilience Critical Criteria:

Weigh in on Resilience tactics and cater for concise Resilience education.

– What type and amount of resources does the system develop inherently and what does it attract from the close and distant environment to employ them consequently in the resilience process?

– What programs/projects/departments/groups have some or all responsibility for business continuity/Risk Management/organizational resilience?

– What prevents me from making the changes I know will make me a more effective Business Continuity Management Team leader?

– How and how much do Resilience functions performed by a particular system impact own and others vulnerabilities?

– What role does communication play in the success or failure of a Business Continuity Management Team project?

– How and how much Resilience functions performed by a particular system impact own and others vulnerabilities?

– How will our organization address the key risk areas of security, resilience and data leakage?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within the service?

– What level of service resilience and backup is provided within services?

– What is the nature and character of our Resilience functions?

– Why focus on Cybersecurity & resilience?

Risk management Critical Criteria:

Review Risk management tactics and learn.

– Have senior managers been apprised of Risk Management and control deficiencies affecting their units (e.g., circumstances where assets with a specified monetary value are not adequately protected, where the competence of employees is lacking, or where important financial reconciliations are not performed correctly)?

– Do we support the certified Cybersecurity professional and cyber-informed operations and engineering professionals with advanced problem-solving tools, communities of practice, canonical knowledge bases, and other performance support tools?

– What do we see as the greatest challenges in improving Cybersecurity practices across critical infrastructure?

– Are recovery activities communicated to internal stakeholders and executive and management teams?

– Has our company undergone a whole-system, comprehensive Cybersecurity audit or assessment?

– Do your response plans include lessons learned and mechanisms for continual improvement?

– Do you keep key information backed up, maintained, and tested periodically?

– Has the Risk Management Plan been significantly changed since last year?

– Where specifically is the information processed and stored?

– What are the system-availability requirements?

– What is the mission of the user organization?

– Is the risk above an acceptable level?

– What are the usability implications?

– What is the Risk Management Process?

– What triggers a risk assessment?

Service level agreement Critical Criteria:

Participate in Service level agreement quality and optimize Service level agreement leadership as a key to advancement.

– How will the SLA be terminated if either party wants to terminate either for cause or for convenience?

– Are the contracts with vendors current, and does it include and appropriate Service Level Agreements?

– Who are the key service provider and customer contacts (name, phone number, email address)?

– What are some examples of Service Level Agreements used by saas companies and or products?

– Why are Service Level Agreements a dying breed in the software as a service industry?

– How will the agreement be terminated at the end of the initial term of the SLA?

– Are there encryption requirements, especially of off-line copies?

– What are the costs to the business customer for the service?

– What are the current Service Level Agreements for break/fix?

– When will regularly scheduled maintenance be performed?

– Are there Data Dependencies or Consistency Groups?

– What does off-site mean in your organization?

– How will incidents be documented or logged?

– How will the service be delivered?

– How many copies must be off-line?

– How will service be delivered?

– What is Data Protection?

– What to optimise for?

– What is ITIL?

Subnetwork Critical Criteria:

Check Subnetwork tasks and overcome Subnetwork skills and management ineffectiveness.

– Do several people in different organizational units assist with the Business Continuity Management Team process?

– What new services of functionality will be implemented next with Business Continuity Management Team ?

– What is our formula for success in Business Continuity Management Team ?

Volume Group Critical Criteria:

Adapt Volume Group management and correct Volume Group management by competencies.

– Do Business Continuity Management Team rules make a reasonable demand on a users capabilities?

– Is Business Continuity Management Team Required?

Workload Management Critical Criteria:

Recall Workload Management failures and assess and formulate effective operational and Workload Management strategies.

– Are there any disadvantages to implementing Business Continuity Management Team? There might be some that are less obvious?

Conclusion:

This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Business Continuity Management Team Self Assessment:

https://store.theartofservice.com/Business-Continuity-Management-Team-Third-Edition-Revised/

Author: Gerard Blokdijk

CEO at The Art of Service | http://theartofservice.com

gerard.blokdijk@theartofservice.com

https://www.linkedin.com/in/gerardblokdijk

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Business Continuity Management Team External links:

Business Continuity Management Team – BCMpedia. …
http://www.bcmpedia.org/wiki/Business_Continuity_Management_Team

MIT Business Continuity Management Team (BCMT)
http://web.mit.edu/bcmt

Business continuity External links:

Business Continuity Plan | FEMA.gov
https://www.fema.gov/media-library/assets/documents/89510

Business Continuity Planning Suite | Ready.gov
https://www.ready.gov/business-continuity-planning-suite

Business continuity planning External links:

Business continuity planning – mimecast.com
http://Ad · www.mimecast.com/emailContinuity

Business Continuity Planning – quantivate.com
http://Ad · quantivate.com/business/continuity

Business Continuity Planning – Northwestern University
http://www.northwestern.edu/bcp

Change management External links:

Strategy Execution and Change Management …
https://www.kotterinc.com

Change Management Activities (Free PPT and PDF …
https://workshopbank.com/change-management-activities

Join Us | Change Management 2018
http://www.acmpconference.com/cm2018

Contingency management External links:

Contingency Management | Effect Size | Meta Analysis
https://www.scribd.com/document/105339227/Contingency-Management

“Contingency Management Effect on Cocaine Use …
http://sophia.stkate.edu/msw_papers/754

[PDF]Contingency Management of System 463L Pallets …
https://www.ustranscom.mil/dtr/part-vi/dtr_part_vi_611.pdf

Data center automation External links:

Zefflin – Data Center Automation & Cloud …
https://www.zefflin.com

IT Automation Solutions – Data Center Automation | …
https://www.netapp.com/us/solutions/it-automation

Data Center Automation | pureIntegration
https://pureintegration.com/what-we-do/data-center-automation

Data recovery External links:

Data recovery – We recover your data from any device
http://Ad · www.krollontrack.com/kroll_ontrack/data-recovery

Data Recovery – Free Quote – 97% Success Rate – Low Cost
http://Ad · www.fields-data-recovery.com/Data_Recovery/Services

Android Data Recovery: Recover Contacts, SMS and …
https://www.android-recovery.net/android-data-recovery.html

Digital continuity External links:

BBC TWO Digital Continuity, December 2000 – YouTube
https://www.youtube.com/watch?v=mxi7ohHB0Pc

Disaster recovery External links:

Disaster Recovery Service – Azure Site Recovery – …
https://azure.microsoft.com/en-us/services/site-recovery

Enterprise & Private Cloud – Disaster Recovery – Backup
https://www.offsitedatasync.com

SCDRO – South Carolina Disaster Recovery Office
https://www.scdr.sc.gov

Disaster recovery plan External links:

IBM Disaster Recovery Plan – ibm.com
http://Ad · www.ibm.com/Resiliency/Consulting

Disaster Recovery Plan – gftitle.com
https://gftitle.com/DisasterRecoveryPlan

IBM Disaster Recovery Plan – ibm.com
http://Ad · www.ibm.com/Resiliency/Consulting

Firmware External links:

Download Foscam Firmware
http://foscam.us/firmware

Download iOS Firmware for iPhone, iPad, iPod Touch, …
https://ipsw.me

Firmware | Pioneer Electronics USA
http://www.pioneerelectronics.com/PUSA/Support/Downloads

High Availability External links:

Microsoft Exchange Server | Secure, High Availability …
https://exchangeloadbalancer.com

FlashGrid | Database High Availability Simplified
https://www.flashgrid.io

Learn SQL Server High Availability & Disaster …
https://learnsqlserverhadr.com

ISO 22301 External links:

ISO 22301 Business Continuity Standard in Plain English
http://praxiom.com/iso-22301.htm

ISO 22301:2012 – Societal security — Business continuit…
http://www.iso.org/iso/catalogue_detail?csnumber=50038

[PDF]ISO 22301 – Business Continuity Management
http://bascertification.com/pdf-files/iso_22301.pdf

Information Technology External links:

OHIO: Office of Information Technology |About Email
http://www.ohio.edu/oit/email

Rebelmail | UNLV Office of Information Technology (OIT)
https://rebelmail.unlv.edu

(IT) Information Technology Certifications | CompTIA …
https://certification.comptia.org

Information security External links:

Title & Settlement Information Security
http://www.scasecurity.com/title-settlement-information-security

ALTA – Information Security
https://www.alta.org/business-tools/cybersecurity.cfm

[PDF]TITLE III INFORMATION SECURITY – Certifications
https://www.fismacenter.com/FISMA-final.pdf

Managed System External links:

MANAGED SYSTEM EXTENSIBILITY – Microsoft …
http://www.freepatentsonline.com/EP2443550A2.html

Is it possible within TPAM to add a Managed System …
https://support.oneidentity.com/kb/148814

Managed System Extensibility – Microsoft Corporation
http://www.freepatentsonline.com/y2010/0325085.html

Microcode External links:

June 2015 Intel CPU microcode update for Windows
https://support.microsoft.com/en-us/help/3064209

Notes on Intel Microcode Updates – Inertia War
http://www.inertiawar.com/microcode

linux – What is Intel microcode? – Stack Overflow
https://stackoverflow.com/questions/4366837

Quality management External links:

Quality Management Training Solutions from BSI
https://bsi.learncentral.com

abaqis® | Quality Management System
https://www.abaqis.com

Resilience External links:

Caregiver Burnout, Resilience and Engagement Solutions
http://www.pressganey.com/solutions/engagement

Resilience | Psychology Today
https://www.psychologytoday.com/basics/resilience

Resilience Trumps Aces – Children’s Resilience Initiative
https://resiliencetrumpsaces.org

Risk management External links:

Global Leader in Risk Management Solutions | Pinkerton
https://www.pinkerton.com

BitSight | Security Ratings – Cyber Risk Management
https://www.bitsighttech.com

Education Risk Management | Edu Risk Solutions
https://www.edurisksolutions.org

Service level agreement External links:

[DOC]Service Level Agreement (SLA) Template
http://www.slatemplate.com/ServiceLevelAgreementTemplate.doc

[PDF]Service Level Agreement (SLA) Research and E & O
http://www.uams.edu/campusop/depts/EO/Docs/SLA_Research.pdf

What is a Service Level Agreement? | Palo Alto Networks
http://www.paloaltonetworks.com/cyberpedia/what-is-a-service-level-agreement-sla

Subnetwork External links:

Subnetwork | Definition of Subnetwork by Merriam-Webster
https://www.merriam-webster.com/dictionary/subnetwork

What is subnet (subnetwork)? – Definition from …
http://searchnetworking.techtarget.com/definition/subnet

What is subnetwork? – Definition from WhatIs.com
http://searchnetworking.techtarget.com/definition/subnetwork

Volume Group External links:

Support | LVM Volume Group Shows “unknown device”
https://www.novell.com/support/kb/doc.php?id=3803380

Workload Management External links:

[PDF]Caseload and Workload Management – Child Welfare
https://www.childwelfare.gov/pubPDFs/case_work_management.pdf

User workload management in Exchange 2016
https://technet.microsoft.com/en-us/library/jj150503(v=exchg.160).aspx