The customer profitability analysis is bases on activity based costing and helps in calculating the revenue coming from customers while at the same time removing… Read More »customer profitability: What is the return on customer investment?
Talent Acquisition: What are the key deciding factors to consider when investing in a performance management system?
Although many factors influence the outcomes of these reform efforts, performance management is a key structural element in realizing sustainable reforms that are durable and… Read More »Talent Acquisition: What are the key deciding factors to consider when investing in a performance management system?
Through the connection of alphanumeric and spatial data an additional and intuitive view is created, which makes it possible to recognize spatial patterns, trends and… Read More »location intelligence: What can telephone analysis do for the analyst and the investigator?
Choosing the right implementation partner is even more important than choosing the right software, harnessing the power of planning and analytics together lets you move… Read More »Adaptive Insights: Has your organization invested in a specific planning application?
customer profitability: How do you ensure that your CX investments are improving your customers experience and your top and bottom lines?
However, despite its practical relevance, few studies have investigated how organizations can react to defection prone customers by offering the right set of products, specifically,… Read More »customer profitability: How do you ensure that your CX investments are improving your customers experience and your top and bottom lines?
Every team should come up with a plan, that can clear off all the risks identified, all investments involve risks, and fluctuations in the financial… Read More »Risk Decisions: Should you also require a risk rating?
Investors wanting to be part of the private equity world have opportunities and risks to match. Other Strategies An equity organization is your organization or… Read More »Strategy: Who is investing in private equity and why?
Many strategies exist, and overlooking the fundamentals of how to measure customer satisfaction can be detrimental to your business, utilizing big data and other tools… Read More »customer profitability: Should your organization Invest in Customer Experience Improvement?