Top 200 Help Desk Support Questions to Grow

What is involved in Help Desk Support

Find out what the related areas are that Help Desk Support connects with, associates with, correlates with or affects, and which require thought, deliberation, analysis, review and discussion. This unique checklist stands out in a sense that it is not per-se designed to give answers, but to engage the reader and lay out a Help Desk Support thinking-frame.

How far is your company on its Help Desk Support journey?

Take this short survey to gauge your organization’s progress toward Help Desk Support leadership. Learn your strongest and weakest areas, and what you can do now to create a strategy that delivers results.

To address the criteria in this checklist for your organization, extensive selected resources are provided for sources of further research and information.

Start the Checklist

Below you will find a quick checklist designed to help you think about which Help Desk Support related domains to cover and 200 essential critical questions to check off in that domain.

The following domains are covered:

Help Desk Support, Help desk, Application software, Automatic call distributor, Call board, Call center, Call centre, Comparison of help desk issue tracking software, Comparison of issue-tracking systems, Comparison shopping website, Computer configuration, Computer network, Computer peripheral, Computer security, Customer service, Desktop computer, Digital distribution, End user, Enterprise software, Erlang unit, Fax machines, Flower delivery, Help desk software, Information technology, Issue tracking system, Knowledge base, Mobile commerce, Mobile payment, Mobile ticketing, Online advertising, Online auction, Online banking, Online chat, Online food ordering, Online grocer, Online pharmacy, Online trading community, Online wallet, Personal digital assistant, Point of contact, Private branch exchange, Queue area, Remote Assistance Software, Social commerce, Software bug, Streaming media, Support automation, Technical support, Travel website:

Help Desk Support Critical Criteria:

Merge Help Desk Support strategies and find out what it really means.

– Who will be responsible for deciding whether Help Desk Support goes ahead or not after the initial investigations?

– Is the scope of Help Desk Support defined?

Help desk Critical Criteria:

Derive from Help desk decisions and attract Help desk skills.

– The offeror will describe its service levels for fixes, help desk, etc.  will it reduce its fees if the service levels are not met?

– Expose its policy engine via web services for use by third-party systems (e.g. provisioning, help desk solutions)?

– Is there a Help Desk Support Communication plan covering who needs to get what information when?

– Complement identity management and help desk solutions with closedloop import and export?

– What features of the current help desk service management tool are being used?

– How has the current help desk service management tool been customized?

– Do we know the number of password problem help desk calls per month?

– What is the current help desk service management tool and version?

– Help desk password resets easily measured (specific number?

– How will the offeror provide support through the help desk?

– Number of password problem help desk calls per month?

– How does the help desk authenticate callers?

– Are we Assessing Help Desk Support and Risk?

Application software Critical Criteria:

Recall Application software tactics and be persistent.

– How do you manage the new access devices using their own new application software?

– Is the process effectively supported by the legacy application software?

– Do you monitor the effectiveness of your Help Desk Support activities?

– Are there recognized Help Desk Support problems?

– How do we maintain Help Desk Supports Integrity?

Automatic call distributor Critical Criteria:

Discuss Automatic call distributor issues and spearhead techniques for implementing Automatic call distributor.

– How can we incorporate support to ensure safe and effective use of Help Desk Support into the services that we provide?

– Are there Help Desk Support problems defined?

Call board Critical Criteria:

Canvass Call board visions and spearhead techniques for implementing Call board.

– To what extent does management recognize Help Desk Support as a tool to increase the results?

– Think of your Help Desk Support project. what are the main functions?

– How can the value of Help Desk Support be defined?

Call center Critical Criteria:

Boost Call center risks and probe Call center strategic alliances.

– What management system can we use to leverage the Help Desk Support experience, ideas, and concerns of the people closest to the work to be done?

– What proportion of Customer Service calls chats could present day AI technology resolve without assistance in principle?

– What is the average supervisor to Customer Service representative ratio for a fixed route call center?

– What is the best virtual hosted PBX platform to use for our phone Customer Service team?

– What are good examples of us utilizing SMS as a Customer Service mechanism?

– Have you integrated your call center telephony to your crm application?

– What are the issues of scaling Twitter for Customer Service?

– What are the pros and cons of outsourcing Customer Service?

– How do companies apply social media to Customer Service?

– Is social media the solution to bad Customer Service?

– Is Twitter an effective Customer Service tool?

Call centre Critical Criteria:

Powwow over Call centre tactics and shift your focus.

– Why is it important to have senior management support for a Help Desk Support project?

– What is the source of the strategies for Help Desk Support strengthening and reform?

Comparison of help desk issue tracking software Critical Criteria:

Own Comparison of help desk issue tracking software goals and gather practices for scaling Comparison of help desk issue tracking software.

– A compounding model resolution with available relevant data can often provide insight towards a solution methodology; which Help Desk Support models, tools and techniques are necessary?

– What other organizational variables, such as reward systems or communication systems, affect the performance of this Help Desk Support process?

– Is Help Desk Support Realistic, or are you setting yourself up for failure?

Comparison of issue-tracking systems Critical Criteria:

Scrutinze Comparison of issue-tracking systems issues and document what potential Comparison of issue-tracking systems megatrends could make our business model obsolete.

– Will new equipment/products be required to facilitate Help Desk Support delivery for example is new software needed?

– Who are the people involved in developing and implementing Help Desk Support?

Comparison shopping website Critical Criteria:

Focus on Comparison shopping website tasks and raise human resource and employment practices for Comparison shopping website.

– What are your results for key measures or indicators of the accomplishment of your Help Desk Support strategy and action plans, including building and strengthening core competencies?

– How can you negotiate Help Desk Support successfully with a stubborn boss, an irate client, or a deceitful coworker?

– Do Help Desk Support rules make a reasonable demand on a users capabilities?

Computer configuration Critical Criteria:

Grasp Computer configuration goals and attract Computer configuration skills.

– How do mission and objectives affect the Help Desk Support processes of our organization?

– Can we do Help Desk Support without complex (expensive) analysis?

Computer network Critical Criteria:

Interpolate Computer network leadership and document what potential Computer network megatrends could make our business model obsolete.

– Who is responsible for ensuring appropriate resources (time, people and money) are allocated to Help Desk Support?

– Is the illegal entry into a private computer network a crime in your country?

Computer peripheral Critical Criteria:

Investigate Computer peripheral planning and oversee Computer peripheral requirements.

– In the case of a Help Desk Support project, the criteria for the audit derive from implementation objectives. an audit of a Help Desk Support project involves assessing whether the recommendations outlined for implementation have been met. in other words, can we track that any Help Desk Support project is implemented as planned, and is it working?

– Is the Help Desk Support organization completing tasks effectively and efficiently?

Computer security Critical Criteria:

Own Computer security projects and devise Computer security key steps.

– Does your company provide end-user training to all employees on Cybersecurity, either as part of general staff training or specifically on the topic of computer security and company policy?

– Will the selection of a particular product limit the future choices of other computer security or operational modifications and improvements?

– Is Help Desk Support dependent on the successful delivery of a current project?

– Have the types of risks that may impact Help Desk Support been identified and analyzed?

– Are there Help Desk Support Models?

Customer service Critical Criteria:

Huddle over Customer service visions and transcribe Customer service as tomorrows backbone for success.

– Often a problem in Customer Service occurs when the channels that are used by customers are managed by different departments and are disconnected from one another. have you been passed from person to person in an organization while you were trying to resolve different parts of an issue?

– Some customers call Customer Service. some customers browse our web site. some customers never buy from us again. are we listening to what theyre saying?

– How might the key characteristics of your service change in the future if the customers and their expectations change?

– How can we effectively communicate with someone who has difficulty with the english language?

– What specific aspects of our culture are impeding us in providing better Customer Service?

– So what does all this mean for the role of Customer Service within the organization?

– How should each potential complication be resolved to maximum Customer Service?

– What are the anticipated hours of operation for live Customer Service support?

– Do we Greet our customer by asking questions like, hello, how may I help you?

– What does the enterprise service quality index (esqi) mean for customers?

– How can we ensure Customer Service reps are listening to the customer?

– What awards has Customer Service in our organization been presented?

– CRM and Customer Service: Strategic Asset or Corporate Overhead?

– Customer Service: How can social CRM improve service quality?

– Do you need to work on developing any skills and knowledge?

– Do we Turn service problems into opportunities?

– Do we track problems, so we can improve?

– Are your people easy to deal with?

– What really is Customer Service?

– What else is important to you?

Desktop computer Critical Criteria:

Differentiate Desktop computer quality and drive action.

– How do you determine the key elements that affect Help Desk Support workforce satisfaction? how are these elements determined for different workforce groups and segments?

– In what ways are Help Desk Support vendors and us interacting to ensure safe and effective use?

Digital distribution Critical Criteria:

Interpolate Digital distribution leadership and give examples utilizing a core of simple Digital distribution skills.

– Are there any easy-to-implement alternatives to Help Desk Support? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

End user Critical Criteria:

Graph End user strategies and prioritize challenges of End user.

– Time to market improvements. Will the move to cloud computing shorten the time it takes to deliver functional enhancements to end users?

– Does the calibration lab or calibration contractor provide the end user notification of any out of tolerance conditions?

– How do the end users of cloud computing know that their information is not having any availability and security issues?

– From the end users eyes, is it possible for the change to have a major impact on services if problems occur?

– Will the move to cloud computing shorten the time it takes to deliver functional enhancements to end users?

– How does the vendor handle software and hardware maintenance, end user support, and maintenance agreements?

– Will the change have only minimal or no impact on services provided to the end users if a problem occurs?

– Will the change have only minor impact on services provided to the end users if problems occur?

– Is the change needed to restore immediate service to the end user?

– Will the change be visible only to a small group of end users?

– Will the change be visible to a large number of end users?

– How significant is the improvement in the eyes of the end user?

– Does Help Desk Support appropriately measure and monitor risk?

– Can all end user classes be identified?

– Is the change visible to all end users?

– How to deal with Help Desk Support Changes?

Enterprise software Critical Criteria:

Start Enterprise software decisions and transcribe Enterprise software as tomorrows backbone for success.

– What do you think the world of enterprise software delivery will look like in ten to fifteen years (take into account practices, technology, and user experience)?

– How do we ensure that implementations of Help Desk Support products are done in a way that ensures safety?

– Is your LMS integrated to your current enterprise software?

– Have all basic functions of Help Desk Support been defined?

Erlang unit Critical Criteria:

Apply Erlang unit risks and cater for concise Erlang unit education.

– Do we aggressively reward and promote the people who have the biggest impact on creating excellent Help Desk Support services/products?

– Who will be responsible for documenting the Help Desk Support requirements in detail?

– What are current Help Desk Support Paradigms?

Fax machines Critical Criteria:

Pilot Fax machines management and inform on and uncover unspoken needs and breakthrough Fax machines results.

– Think about the functions involved in your Help Desk Support project. what processes flow from these functions?

Flower delivery Critical Criteria:

Weigh in on Flower delivery adoptions and catalog what business benefits will Flower delivery goals deliver if achieved.

– Does Help Desk Support analysis show the relationships among important Help Desk Support factors?

– Have you identified your Help Desk Support key performance indicators?

Help desk software Critical Criteria:

Huddle over Help desk software failures and drive action.

– Which customers cant participate in our Help Desk Support domain because they lack skills, wealth, or convenient access to existing solutions?

– Who will provide the final approval of Help Desk Support deliverables?

Information technology Critical Criteria:

Closely inspect Information technology quality and adjust implementation of Information technology.

– Do the response plans address damage assessment, site restoration, payroll, Human Resources, information technology, and administrative support?

– Does your company have defined information technology risk performance metrics that are monitored and reported to management on a regular basis?

– If a survey was done with asking organizations; Is there a line between your information technology department and your information security department?

– What are your most important goals for the strategic Help Desk Support objectives?

– How does new information technology come to be applied and diffused among firms?

– The difference between data/information and information technology (it)?

– When do you ask for help from Information Technology (IT)?

Issue tracking system Critical Criteria:

Have a round table over Issue tracking system failures and ask questions.

– What are the short and long-term Help Desk Support goals?

Knowledge base Critical Criteria:

Revitalize Knowledge base projects and report on setting up Knowledge base without losing ground.

– Do we support the certified Cybersecurity professional and cyber-informed operations and engineering professionals with advanced problem-solving tools, communities of practice, canonical knowledge bases, and other performance support tools?

– Can specialized social networks replace learning management systems?

– How do we go about Securing Help Desk Support?

Mobile commerce Critical Criteria:

Exchange ideas about Mobile commerce planning and point out Mobile commerce tensions in leadership.

– At what point will vulnerability assessments be performed once Help Desk Support is put into production (e.g., ongoing Risk Management after implementation)?

– How do we know that any Help Desk Support analysis is complete and comprehensive?

– What are the business goals Help Desk Support is aiming to achieve?

Mobile payment Critical Criteria:

Shape Mobile payment failures and look in other fields.

– How likely is the current Help Desk Support plan to come in on schedule or on budget?

– What killer use cases in mobile payments have not been considered?

– Will mobile payments ever replace credit cards?

– What threat is Help Desk Support addressing?

Mobile ticketing Critical Criteria:

Mix Mobile ticketing strategies and grade techniques for implementing Mobile ticketing controls.

– Meeting the challenge: are missed Help Desk Support opportunities costing us money?

– How do we measure improved Help Desk Support service perception, and satisfaction?

– What potential environmental factors impact the Help Desk Support effort?

Online advertising Critical Criteria:

Recall Online advertising governance and perfect Online advertising conflict management.

– How do we Improve Help Desk Support service perception, and satisfaction?

– How can you measure Help Desk Support in a systematic way?

Online auction Critical Criteria:

Read up on Online auction strategies and achieve a single Online auction view and bringing data together.

– What are the success criteria that will indicate that Help Desk Support objectives have been met and the benefits delivered?

– Why is Help Desk Support important for you now?

– How do we Lead with Help Desk Support in Mind?

Online banking Critical Criteria:

Depict Online banking projects and frame using storytelling to create more compelling Online banking projects.

Online chat Critical Criteria:

Consider Online chat adoptions and overcome Online chat skills and management ineffectiveness.

– What kinds of support services (e.g., via e-mail, phone calls, online chat) does the provider offer to its customers and in which languages?

– What alternatives do the vendors offer for contacting technical support (e.g., email, telephone, online chat, and web-based reporting)?

– Are there any disadvantages to implementing Help Desk Support? There might be some that are less obvious?

– What role does communication play in the success or failure of a Help Desk Support project?

Online food ordering Critical Criteria:

Consult on Online food ordering governance and probe Online food ordering strategic alliances.

– Where do ideas that reach policy makers and planners as proposals for Help Desk Support strengthening and reform actually originate?

Online grocer Critical Criteria:

Air ideas re Online grocer tactics and stake your claim.

– How to Secure Help Desk Support?

Online pharmacy Critical Criteria:

Accommodate Online pharmacy quality and probe the present value of growth of Online pharmacy.

– what is the best design framework for Help Desk Support organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant?

– How do you incorporate cycle time, productivity, cost control, and other efficiency and effectiveness factors into these Help Desk Support processes?

– Is Supporting Help Desk Support documentation required?

Online trading community Critical Criteria:

Dissect Online trading community projects and work towards be a leading Online trading community expert.

– Will Help Desk Support have an impact on current business continuity, disaster recovery processes and/or infrastructure?

– How do we make it meaningful in connecting Help Desk Support with what users do day-to-day?

Online wallet Critical Criteria:

Powwow over Online wallet governance and assess what counts with Online wallet that we are not counting.

– In a project to restructure Help Desk Support outcomes, which stakeholders would you involve?

Personal digital assistant Critical Criteria:

Canvass Personal digital assistant strategies and assess and formulate effective operational and Personal digital assistant strategies.

– What support does the IT Security product provide for laptops/notebooks, personal digital assistants (PDA), and IP-based phones?

– What is our Help Desk Support Strategy?

Point of contact Critical Criteria:

Drive Point of contact results and stake your claim.

– What will be the consequences to the business (financial, reputation etc) if Help Desk Support does not go ahead or fails to deliver the objectives?

– How would one define Help Desk Support leadership?

Private branch exchange Critical Criteria:

Debate over Private branch exchange decisions and diversify by understanding risks and leveraging Private branch exchange.

– What vendors make products that address the Help Desk Support needs?

Queue area Critical Criteria:

Use past Queue area tasks and intervene in Queue area processes and leadership.

– What tools and technologies are needed for a custom Help Desk Support project?

– What about Help Desk Support Analysis of results?

Remote Assistance Software Critical Criteria:

Study Remote Assistance Software projects and explore and align the progress in Remote Assistance Software.

– Are accountability and ownership for Help Desk Support clearly defined?

– Do we all define Help Desk Support in the same way?

Social commerce Critical Criteria:

Pilot Social commerce outcomes and drive action.

– What will drive Help Desk Support change?

– How much does Help Desk Support help?

Software bug Critical Criteria:

Be responsible for Software bug tactics and figure out ways to motivate other Software bug users.

– Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Help Desk Support in a volatile global economy?

– Why should we adopt a Help Desk Support framework?

Streaming media Critical Criteria:

Shape Streaming media management and innovate what needs to be done with Streaming media.

– Is there any existing Help Desk Support governance structure?

– What are the Essentials of Internal Help Desk Support Management?

Support automation Critical Criteria:

Boost Support automation engagements and diversify by understanding risks and leveraging Support automation.

– How can we improve Help Desk Support?

Technical support Critical Criteria:

Match Technical support results and interpret which customers can’t participate in Technical support because they lack skills.

– If technical support services are included, what is the vendors commitment to timely response?

– What are the record-keeping requirements of Help Desk Support activities?

Travel website Critical Criteria:

Reorganize Travel website failures and check on ways to get started with Travel website.


This quick readiness checklist is a selected resource to help you move forward. Learn more about how to achieve comprehensive insights with the Help Desk Support Self Assessment:

Author: Gerard Blokdijk

CEO at The Art of Service |

Gerard is the CEO at The Art of Service. He has been providing information technology insights, talks, tools and products to organizations in a wide range of industries for over 25 years. Gerard is a widely recognized and respected information expert. Gerard founded The Art of Service consulting business in 2000. Gerard has authored numerous published books to date.

External links:

To address the criteria in this checklist, these selected resources are provided for sources of further research and information:

Help Desk Support External links:

SE Help Desk Support – Systems Engineering

Help desk External links:

Help Desk

Application software External links:

Title application software Free Download for Windows

wiTECH Diagnostic Application Software Download – …

Automatic call distributor External links:

Cloud Automatic Call Distributor (ACD)| Spoken

Automatic Call Distributor and UCD Call Distribution

Call board External links:

How it Works « One Call Board of Texas

School Call Board – PA Ballet

CALL BOARD Public Group | Facebook

Call center External links:

Call Center Jobs, Employment | – call center workforce …

[PDF]The Roles and Responsibilities of a Call Center Staff

Call centre External links:

Call Centre and Customer Service Jobs Cork, Ireland

Telstra Call Centre

Call Centre 24×7 | Majid Al Futtaim Finance

Comparison of help desk issue tracking software External links:

Comparison of help desk issue tracking software –

Comparison of Help Desk Issue Tracking Software – YouTube

Comparison shopping website External links:

Best Comparison Shopping Website – …

Computer configuration External links:

[PDF]Windows 10 Computer Configuration Guide – SoniClear

Computer Configuration Check – Tribridge

Computer Configuration – OpenDNS

Computer network External links:

Technical Support | Computer Repair | Computer Network

How to find my computer network name – Mil Incorporated

Remote services, computer network, PC Health Check – …

Computer peripheral External links:

computer peripheral | Definition & Examples |

What are some examples of computer peripheral devices?

Computer security External links:

Computer Security (Cybersecurity) – The New York Times

Naked Security – Computer Security News, Advice and …

[PDF]Computer Security Incident Handling Guide – …

Customer service External links:

Customer Service | Progressive

ODJFS | Child Support Customer Service Portal

CW Title – customer service

Desktop computer External links:

What is a Desktop Computer?

15 Best Desktop Computer Speakers of 2018 – Best Products HP Pavilion Desktop Computer, Intel Core i7-7700, 12GB RAM, 1TB hard drive, Windows 10 (570-p030, Black): Computers & Accessories

Digital distribution External links:

Digital Distribution to World’s Largest VOD Platforms

Record Union – Digital distribution & artist opportunities

End user External links:

[PDF]AP-197 Dyed Diesel Fuel End User Signed Statement …

SuccessFactors end user FAQs

Enterprise software External links:

Kadince – Enterprise software for financial institutions

Fax machines External links:

Fax Machines at Office Depot OfficeMax

Brother Fax Machines

Flower delivery External links:

Flower Delivery & Florist – Send Flowers – BloomThat

Flowers | Flower Delivery | Send Flowers Online | Teleflora

Sympathy Gifts & Funeral Flower Delivery | 1800Flowers

Help desk software External links:

Free Help Desk Software | Ticket & Service | Web Help Desk

Help Desk Software HESK – a free PHP help desk

HappyFox – Help Desk Software | Customer Support Software

Information technology External links:

Information Technology (IT) Industry & Association | CompTIA

Umail | University Information Technology Services

SOLAR | Division of Information Technology

Issue tracking system External links:

Issue Navigator – FBS’s Issue Tracking System

Log in – MicroPact Issue Tracking System

Login – Smart Issue Tracking System

Knowledge base External links:

Knowledge Base, Manuals & Downloads

8×8 Support Knowledge Base

Carbonite Support Knowledge Base

Mobile commerce External links:

Mobile Commerce | Masterpass Digital Wallet | Mastercard

Ready for Next – Mobile Commerce – CyberSource – Singapore Mobile Commerce Pro Audio, …

Mobile payment External links:

Mobile payment (eBook, 2013) []

[PDF]Title: VP, Mobile Payment Services –

Samsung Pay: Mobile Payment App & Digital Wallet | …

Mobile ticketing External links:

Mobile ticketing
http://Mobile ticketing is the process whereby customers can order, pay for, obtain and/or validate tickets using mobile phones or other mobile handsets. Mobile tickets reduce the production and distribution costs connected with traditional paper-based ticketing channels and increase customer convenience by providing new and simple ways to purchase tickets.

UTA GoRide Mobile Ticketing – Utah Transit Authority

Tampa Bay Lightning Mobile Ticketing | Tampa Bay Lightning

Online advertising External links:

Online Advertising Marketplace | AdClerks

Brand Safety with Online Advertising | Integral Ad Science


Online auction External links:

JNJ ONLINE AUCTION, LLC – West Michigan’s Premiere …

BIDRL.COM Online Auction Marketplace

CB10 Online Auction

Online banking External links:

SunTrust Online Banking

myBranch Online Banking Log In | Security Service

TD Bank Online Banking

Online chat External links:

Contact HP – Online chat options | HP® Official Site

Instant Chat Rooms – Free Online Chat

Free Online Chat Rooms – Wireclub

Online food ordering External links:

Online Food Ordering

Online Food Ordering –

Frankies Patriot BBQ Clearwater – Online Food Ordering

Online grocer External links:

Hy-Vee Aisles Online Grocery Shopping

Safeway – Groceries Online | Online Grocery Delivery

Hornbacher’s Grocery – Online Grocery Made Easy! Same …

Online pharmacy External links:

Online Pharmacy List | BestBuy

Online Pharmacy 4 U | 365PillsOnline,pharmacy,4,u

Online Pharmacy N Ireland | 1stDrugstore,pharmacy,n,ireland

Online trading community External links:

The Exchange | Questrade’s online trading community

Online Trading Community – Home | Facebook


Online wallet External links:

Which is the best online wallet to store IOTA? – Quora

Sumokoin Online Wallet Generator

OTTOCOIN dot Cash – OTC Online Wallet

Personal digital assistant External links:


Point of contact External links:

Signature Bank | A Single Point Of Contact

State Single Point of Contact (SPOC) | opgs

Site Point of Contact Portal

Private branch exchange External links:

What is Hosted Private Branch Exchange (Hosted PBX)?

What is private branch exchange (PBX) ? – Definition …

PBX Private Branch Exchange Telephone Systems: …

Queue area External links:

Queue area – definition of Queue area by The Free Dictionary

Laugh Floor Comedy Club Queue Area Photo Gallery

Remote Assistance Software External links:

Remote Assistance Software for IT Support – Free Account

Remote Assistance Software Download | iApproach

Remote assistance software | LogMeIn Rescue

Social commerce External links:

Social Commerce – Investopedia

Why is social commerce important, and how can your business benefit from it? This posts details different social commerce strategies and how to use them.
http://Social Commerce Takes Hold 12/18/2017 –

The 4 Social Commerce Trends You’ll Master This Year

Software bug External links:

iPad software bug fix? | Verizon Community

Streaming media External links:

Rveal | Streaming Media Player & TV Entertainment Solutions

Streaming Media Services –

Compare Internet TV Streaming Media Services |

Support automation External links:

Support Automation and Insight Remote Support | HPE™

Technical support External links:

Calyx Technical Support

Spy Tec GPS Tracking Support Page | Technical Support

Comcast Customer Service – XFINITY® Technical Support

Travel website External links:

TripSmarter.Com – The Travel Website of Destination Network

Getting Here & Around | The Berkshires Official Travel Website